# I think I opened this under the wrong category -- general instead of technical

**URL:** <https://community.memryx.com/t/i-think-i-opened-this-under-the-wrong-category-general-instead-of-technical/158>\
**Category:** Technical Support\
**Created:** [December 20, 2025, 5:15am UTC](https://community.memryx.com/t/i-think-i-opened-this-under-the-wrong-category-general-instead-of-technical/158 "2025-12-20T05:15:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Aragon476](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@Aragon476](https://community.memryx.com/u/Aragon476)\
**Post date:** [December 20, 2025, 5:15am UTC](https://community.memryx.com/t/i-think-i-opened-this-under-the-wrong-category-general-instead-of-technical/158/1 "2025-12-20T05:15:21Z")

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> [@N00b here, having trouble getting started - getting strange answer to hello](https://community.memryx.com/t/n00b-here-having-trouble-getting-started-getting-strange-answer-to-hello/148):
>
> I’m just starting to learn about this I installed the heatsink, installed the MX3 twice – once in PCIe X1 adapter, once in a PCIe X4 adapter, both with the VPN on & off (it shuts down TCP sockets at powerup), and every time I get an identical response: After that, nothing else works.